We got quotes from lots of people. My project manager had heard very favourable reports about Pure Renewables. On meeting with Chris, he gave me the confidence that they would provide a good service.
We were very pleased with the service. Chris kept in touch with me, was on site when they were laying the pipework and gave me good advice about the storage unit for the water cylinder.
I felt there was a real commitment to provide a professional service and deliver a good job.
They were interested in the fact that it was a new build. When we talked about our plans it seemed to strike a chord with Chris. We felt it was the sort of firm we could do business with.
We are confident that it will. The house is always warm and there is always hot water. We haven’t needed to use the heat pump because of the insulation and the warm weather we have had over the summer.