Emma and Ian Moore

As we were building our own house for our young family, we thought it the ideal time to invest in renewable technologies. We did a considerable amount of research including visiting various design shows. Our research began with heat pumps and it seemed sensible to add the other technologies, so we chose as many as possible.

We were very keen not to have any radiators, even upstairs, as that made it easier to arrange the furniture when we designed the rooms. We used a specialist underlay for the Under-floor Heating beneath the carpets. Initially we had thought a log burner would be needed during the winter months but the house has been more than adequately heated over this past winter and we’ve felt no need to install one.  

We spent the first year adjusting to the differing requirements of north or south facing rooms and found it very easy to alter the heat curves to increase or decrease temperatures in different rooms. We are getting used to the gradual heat adjustments rather than ‘instant heat’.  

 

Why did you decide to invest in renewable energy?

Environmental issues were important to us but what we particularly wanted was to make financial savings. As we were working with a new build we considered it would be relatively easy to install.

 

Why did you choose Pure Renewables rather than another supplier?

We were keen to use a local company and found Pure Renewables through Google. It was important to us that any additional help or servicing was local and easily available.

 

What did you think of the service you received from Pure Renewables?

They paid great attention to detail and all the works were well planned. The installers were polite and helpful. We would recommend them.

 

What was the strongest aspect of the service that you received from Pure Renewables?

Clear advice.

 

Has the investment matched your expectations?

Definitely.

 

What has been the biggest benefit, in your view, of the technology which you have had installed?

Being free from gas, the savings we are making on electricity, and that it was easy to set up the FIT and apply for the RHI*.

*Feed-in Tariffs and Renewable Heat Incentives

Air Source Heat Pump, Solar PV Panels, Under-floor Heating, Mechanical Ventilation Heat Recovery